FAQs (Frequently Asked Questions)

What payment methods do you accept?
  • We accept major credit cards, PayPal, and other secure payment options.
Do you offer international shipping?
  • Yes, we ship to many countries worldwide. Please check our shipping policy for details.
How long will it take to receive my order?
  • Shipping times vary by location and shipping method. Typically, orders are delivered within 7-14business days.
Can I track my order?
  • Yes, once your order is shipped, you will receive a tracking number via email.
What is your return policy?
  • We accept returns within 30 days of purchase. Items must be in original condition. Please refer to our return policy for more details.
How do I initiate a return?

Contact our customer service team with your order number and reason for return. They will guide you through the process.

Are your products eco-friendly?

Many of our products are eco-friendly and sustainably sourced. Look for the eco-friendly badge on product pages.

How can I use a discount code?

Enter the discount code at checkout in the designated field to apply it to your order.

Do you offer bulk purchase discounts?
  • Yes, we offer discounts for bulk purchases. Please contact our sales team for more information.
Can I cancel or change my order after it’s been placed?
  • Orders can be modified or canceled within 24 hours of placement. Contact customer service as soon as possible.
What should I do if I receive a damaged or incorrect item?
  • Contact our customer service team immediately with your order number and details. We will resolve the issue promptly.
Are your beauty and body care products cruelty-free?
  • Yes, all our beauty and body care products are cruelty-free and not tested on animals.
How can I subscribe to your newsletter?
  • Enter your email address in the subscription form at the bottom of our homepage or during checkout.
What kind of products do you offer?
  • We offer a wide range of gifts including lamps, lights, jewelry sets, mugs, scalp massagers, humidifiers, and more.
How can I contact customer service?

For any support contact us at Support@myuniquegift.com

How do I sign in to my account?
  • Click on the “Sign In” button at the top of the page and enter your email and password.
I forgot my password. How can I reset it?

Click on the “Forgot Password” link on the sign-in page and follow the instructions to reset your password.

Can I view my order history?
  • Yes, by logging into your account, you can view your past orders under the “Order History” section.
Are there any care instructions for your products?
  • Yes, each product page includes care instructions to help you maintain your items in the best condition.
Do you have any seasonal or holiday promotions?
  • Yes, we offer special promotions during holidays and seasonal events. Subscribe to our newsletter to stay updated.
Can I leave a review for a product I purchased?
  • Yes, we encourage customers to leave reviews. You can do so on the product page under the “Reviews” section.
How do I know if an item is in stock?
  • Product availability is indicated on each product page. If an item is out of stock, it will be marked accordingly..
How can I stay updated on new arrivals and exclusive offers?
  • Follow us on social media and subscribe to our newsletter for the latest updates and exclusive offers.
Is my personal information secure on your site?
  • Yes, we use advanced security measures to protect your personal information. Please refer to our privacy policy for more details.
Can I change my shipping address after placing an order?
  • If your order has not yet been shipped, you can contact customer service to update your shipping address.
What materials are used in your jewelry?
  • Our jewelry is made from high-quality materials, including sterling silver, gold, and gemstones. Specific details are listed on each product page.
Are there any age restrictions for your products?
  • Some products, especially those in the baby care accessories collection, are intended for specific age groups. Please read the product descriptions for details.
What should I do if I have a question that’s not listed here?
  • Feel free to reach out to our customer service team via email, phone, or live chat. We’re here to help!
Do you offer free shipping?
  • We offer free shipping on orders over a certain amount. Please check our shipping policy for the latest details.
Can I join your affiliate program?
  • Yes, we have an affiliate program. Visit our “Affiliate Program” page for more information and to sign up.